Privacy Policy

Last updated: January 2026

Budget Heating, Cooling & Plumbing (“Budget,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Phone number
  • Email address
  • Service address
  • Information submitted through contact forms, scheduling forms, or service requests

We may also automatically collect limited non-personal information such as:

  • IP address
  • Browser type
  • Pages visited
  • Date and time of visits

This information is used for website functionality, analytics, and service improvement.

How We Use Your Information

We use your information to:

  • Schedule and provide heating, cooling, and plumbing services
  • Communicate with you regarding appointments, estimates, or service updates
  • Respond to inquiries or customer service requests
  • Improve our website, services, and customer experience
  • Send service-related notifications, reminders, or promotional messages (only when permitted)

Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third parties only as necessary to:

  • Process service requests
  • Provide customer communication tools (such as scheduling software, payment processors, or messaging platforms)
  • Comply with legal obligations

All third-party partners are required to maintain the confidentiality and security of your information.

Text Messaging and Communications

If you provide your phone number, you may receive service-related calls or text messages. Message and data rates may apply. You may opt out of non-essential communications at any time by following the instructions provided in the message or contacting our office.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. You can adjust your browser settings to refuse cookies if you prefer.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While no method of transmission is 100% secure, we strive to use commercially acceptable means to safeguard your data.

Your Privacy Rights

You may request to:

  • Review, update, or correct your personal information
  • Opt out of marketing communications
  • Request deletion of certain personal data, subject to legal or operational requirements

To make a request, please contact us using the information below.

Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Budget Heating, Cooling & Plumbing
Phone: (636) 887-2800
Website: https://www.justcallbudget.com