We want to be very clear. There are some things that are considered a free estimate, while there are some things that require a service fee. Sometimes we also refer to this as a trip fee. Read below for clarification between the two.
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New Systems, Plumbing Applications, Or Kitchen / Bathroom Remodels
Full HVAC Systems, Yes!
If you system is still running, but in bad shape, give us a call to come take a look to provide a quote for replacing the unit, or the whole system. As long as we are not providing any diagnosis or repairs, our comfort advisors will go over all the options, financing, and potential rebates for free.
Water Heaters & Other Plumbing Applications, Yes!
If you are calling us to see what it would take to install a new water heater, run gas piping, or other serious plumbing situations, we will provide a free quote. If diagnosis is required for repairs or you are looking to have us perform repairs, this will include a service fee.
Kitchen & Bathroom Remodels, Yes!
We will come out to provide free quotes when you are looking to remodel parts of your home. Our team will discuss options with you and what is right for your home.
Diagnosis Or Repairs, No
If you have equipment that is failing and you want either a diagnosis for repair or want us to repair the failing components. We need to charge a service fee to help pay our fantastic staff, cover travel time and costs, and insurance.
Leaks Of Any Variety, No
When it comes to hunting down leaks in some type of closed system, or pipe system, we have a lot of hours finding these pesky issues. In some situations we may have materials that go into properly finding leaks and closing them up.